Last updated: September 20, 2023
Please read these Terms and Conditions ("Terms") carefully before using the services of JadeLink Logistics Co. ("us," "we," or "our").
JadeLink Logistics Co. provides moving and relocation services, including but not limited to packing, loading, transportation, unloading, and unpacking of household and office goods.
All estimates are based on the information provided by the customer. Final charges may vary based on the actual services provided. A deposit may be required to secure your booking.
Cancellations made at least 48 hours before the scheduled move will receive a full refund of any deposit. Cancellations made less than 48 hours in advance may be subject to a cancellation fee.
Customers are responsible for:
Our liability for loss or damage is limited to $0.60 per pound per article unless additional valuation coverage is purchased. We are not liable for items of extraordinary value unless specifically listed in the inventory.
Any claims for loss or damage must be reported in writing within 30 days of the move date. Documentation including photos and repair estimates may be required.
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our website or by email.
For any questions about these Terms, please contact us at:
JadeLink Logistics Co.
Room 2108, Kerry Cargo Centre
55 Wing Kei Road, Kwai Chung, Hong Kong
Email: [email protected]